Creativity: The Antidote to the Argument Culture – Vincent Nolan, 2002

Distinguishes three elements in creativity: creative thinking, creative behaviour, and creative action, and shows how creative, constructive behaviour is the cornerstone of all creative problem-solving. – while the culture of debate widely used in business is often destructive and costly. Shows how the synectics process can be used to resolve conflict and achieve consensus or a least compromise. “Invent your way out of conflict, rather than try to fight your way out of it!”